Terms of Service

Agreement to Terms

These Terms of Service ("Terms") govern your access to and use of OMO AI's AI-powered marketing analytics platform, including our website, applications, and related services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms.

Please read these Terms carefully before using our Services. If you do not agree to these Terms, you may not access or use the Services.

Eligibility

You must meet the following requirements to use our Services:

• You must be at least 18 years old
• You must have the legal capacity to enter into binding contracts
• You must not be prohibited from using the Services under applicable law
• You must provide accurate and complete registration information

Account Registration and Security

Account Creation

To access certain features of the Services, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

Account Security

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access or use
• Ensuring that you log out of your account at the end of each session

Account Termination

We reserve the right to suspend or terminate your account if you violate these Terms or engage in fraudulent, abusive, or illegal activities.

Subscription Plans and Payment

Subscription Plans

OMO AI offers multiple subscription tiers:

• Basic (Free): Limited features with usage restrictions
• Plus: Enhanced features with increased limits
• Pro: Advanced features and analytics
• Premium: Full access with unlimited usage

Billing and Payment

By subscribing to a paid plan, you agree to:

• Pay all applicable fees as described at the time of purchase
• Provide valid payment information (credit card or other accepted method)
• Authorize automatic recurring billing at the interval of your chosen plan
• Accept responsibility for all charges incurred under your account

Free Trials

We may offer free trial periods for certain subscription plans. You must cancel before the trial period ends to avoid charges. If you do not cancel, you will be automatically charged for the subscription plan.

Refunds and Cancellations

You may cancel your subscription at any time through your account settings. Cancellations will take effect at the end of your current billing period. We do not provide refunds for partial months or unused services, except as required by law.

Acceptable Use

Permitted Use

You may use the Services for lawful business purposes, including:

• Analyzing your advertising campaign performance
• Receiving AI-powered marketing recommendations
• Managing your advertising accounts across multiple platforms
• Accessing analytics and reporting features

Prohibited Activities

You agree NOT to:

• Violate any applicable laws, regulations, or third-party rights
• Use the Services for fraudulent or illegal activities
• Attempt to gain unauthorized access to our systems or other users' accounts
• Interfere with or disrupt the Services or servers
• Use automated means (bots, scrapers) to access the Services without permission
• Reverse engineer, decompile, or disassemble any part of the Services
• Remove or modify any proprietary notices or labels
• Use the Services to send spam or unsolicited communications
• Upload malicious code, viruses, or harmful materials
• Resell or redistribute the Services without authorization

Intellectual Property Rights

Our Rights

The Services, including all content, features, functionality, software, and technology, are owned by OMO AI and are protected by copyright, trademark, and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use the Services.

Your Content

You retain all rights to the data and content you upload to the Services. By using the Services, you grant us a worldwide, royalty-free license to:

• Use, process, and analyze your data to provide the Services
• Generate insights and recommendations based on your data
• Improve our AI models and Services (using anonymized data)

Third-Party Integrations

Our Services integrate with third-party advertising platforms (Google Ads, Meta, Snapchat, TikTok, etc.). Your use of these integrations is subject to:

• The terms and policies of the respective third-party platforms
• Our ability to access your data through official APIs
• Your explicit authorization and consent

We are not responsible for the practices or content of third-party platforms. Any disputes with third-party platforms should be resolved directly with them.

AI Services and Recommendations

OMO AI uses artificial intelligence to provide insights and recommendations. You acknowledge and agree that:

• AI-generated recommendations are suggestions, not guarantees
• You are solely responsible for decisions based on our recommendations
• Results may vary based on numerous factors beyond our control
• AI models may occasionally produce inaccurate or incomplete information
• You should verify important information before making business decisions

Disclaimers and Warranties

Limitation of Liability

Indemnification

You agree to indemnify, defend, and hold harmless OMO AI, its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the Services, violation of these Terms, or infringement of any third-party rights.

Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy. By using the Services, you consent to our data practices as described in the Privacy Policy.

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by:

• Posting the updated Terms on our website
• Updating the "Last updated" date
• Sending you an email notification (for significant changes)

Your continued use of the Services after changes become effective constitutes acceptance of the modified Terms.

Termination

By You

You may terminate your account at any time through your account settings or by contacting us. Termination will be effective at the end of your current billing period.

By Us

We may suspend or terminate your access to the Services:

• For violation of these Terms
• For non-payment of fees
• For suspected fraudulent or illegal activity
• If required by law or regulatory authorities
• At our discretion, with or without notice

Effect of Termination

Upon termination, your right to use the Services will immediately cease. We may delete your account and data in accordance with our data retention policies. Provisions that should survive termination (including indemnification, disclaimers, and limitations of liability) will remain in effect.

Dispute Resolution

Informal Resolution

Before pursuing formal dispute resolution, we encourage you to contact us to seek an informal resolution.

Governing Law

These Terms are governed by and construed in accordance with the laws of the jurisdiction in which OMO AI operates, without regard to conflict of law principles.

Arbitration

Any disputes arising from these Terms or your use of the Services shall be resolved through binding arbitration, except where prohibited by law. You waive your right to participate in class actions or class arbitrations.

General Provisions

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and OMO AI regarding the Services.

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

Waiver

Our failure to enforce any right or provision of these Terms will not constitute a waiver of that right or provision.

Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction.

Contact Information

If you have questions about these Terms of Service, please contact us: