Privacy Policy

Introduction

Welcome to OMO AI ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered marketing analytics platform.

By using OMO AI, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

1. Personal Information

We collect information that you provide directly to us, including:

• Name and contact information (email address, phone number)
• Account credentials (username and password)
• Business information (company name, industry, website)
• Payment and billing information
• Profile information and preferences

2. Advertising Account Data

When you connect your advertising accounts (Google Ads, Meta, Snapchat, TikTok, etc.), we collect:

• Campaign performance metrics and analytics
• Ad spend and conversion data
• Audience insights and demographics
• Advertisement creative content and performance
• Account settings and preferences

3. Usage Information

We automatically collect certain information about your interaction with our services:

• Device information (IP address, browser type, device type)
• Usage data (pages viewed, features used, time spent)
• Chat history and AI interactions
• Cookie and tracking technology data

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Analyze your advertising performance and provide insights
• Generate AI-powered recommendations for your campaigns
• Process payments and manage your subscription
• Send you important updates, notifications, and marketing communications
• Respond to your inquiries and provide customer support
• Detect, prevent, and address technical issues and fraud
• Comply with legal obligations and enforce our terms

Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers

We share information with third-party service providers who perform services on our behalf, including payment processing, data analysis, email delivery, hosting services, and customer service.

Advertising Platforms

We connect to advertising platforms (Google Ads, Meta, etc.) via their official APIs to retrieve your campaign data. We only access data you explicitly authorize.

Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Secure data storage and backup systems
• Employee training on data protection practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Opt-out of marketing communications
• Restriction: Request restriction of processing

To exercise these rights, please contact us at privacy@omo-ai.com

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal information, unless we are required to retain it for legal or regulatory purposes.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. You can control cookie settings through your browser preferences. However, disabling cookies may limit your ability to use certain features of our services.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: